Restaurants get their busiest call volume at exactly the worst time to answer: 6pm on a Friday, Saturday at noon, the hour before a holiday weekend. Your host is running food, the floor is slammed, and the phone is ringing unanswered on the counter. Kordial answers during service hours when your team is in the weeds, handles questions about hours, specials, parking, and party sizes, and sends your reservation link to callers who are ready to book.
Free forever plan · No credit card · Live in 60 seconds
37.8%
of calls answered by the average small business
85%
of unanswered callers never try again
62%
call a competitor immediately if they can't reach you
80%
of callers who hit voicemail hang up without leaving a message
Kordial never calls in sick on a Saturday and doesn't disappear during a dinner rush. It answers every call, every time, including Friday at 6pm when your floor is maxed out.
The paella takes 30 minutes, the patio gets loud but people love it, great for large groups. Kordial reads your reviews and answers like someone who's actually been there, not from a generic script.
Kordial sends callers who want to book your reservation link via SMS. It doesn't manage your floor or touch your OpenTable. It routes leads to you.
Restaurants lose calls in predictable patterns. Saturday at noon. Friday at 6pm. The 90 minutes before a holiday weekend. Your team is slammed, your host is running food, and nobody is anywhere near the phone. The caller wants to know if you can take a party of eight next Saturday, whether the patio is open, if you have vegan options. They don't leave a message. They call the Italian place three blocks over.
Kordial answers during your busiest hours because that's exactly when it matters. It reads your Google reviews — the paella takes 30 minutes, great for groups, the bar gets loud but the food is worth it — and answers questions the way someone who's eaten there would. It handles hours, specials, parking, large party availability, dietary accommodations, and reservation routing.
The cost comparison is clear. A dedicated phone person is $35,000 to $50,000 a year. An answering service that knows nothing about your menu is $200 to $400 a month. Recovering one missed table of four on a Friday night pays for months of Kordial Pro. Most restaurants get there in the first week.
“After one week, significantly better at capturing leads from new customers who call after hours. An absolute steal.”
“We were losing customers because calls were going to voicemail. Since using AI, callers stay engaged instead of going to competitors.”
“More accuracy, faster responses, 24/7 availability at a fraction of the cost. We fired our live answering service.”
No. Kordial captures the caller's information and sends them your reservation link via SMS. Reservation management stays in your system.
Yes — based on what's published on your website and Google Business Profile. It won't invent menu items or specials it hasn't read.
Kordial answers in the language you configure. If a caller switches languages mid-call, it follows. Pro and above include multilingual support.
Yes. The free plan gives you 20 minutes of calls. No credit card required.
Kordial makes sure that stops happening. Free forever plan. No credit card. Live in 60 seconds.
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