Home service businesses — plumbers, HVAC techs, electricians, auto shops — are unreachable exactly when they're most productive. Techs are on jobs, dispatchers are coordinating, and the phone rings unanswered in an empty office. Customers calling about emergency repairs or service availability don't wait. They call the next company on the list. Kordial answers when your crew is working, handles questions about services, turnaround, and pricing ranges, and captures every lead before it walks.
Free forever plan · No credit card · Live in 60 seconds
23%
unanswered call rate in home service industries
85%
of unanswered callers never try again
62%
call a competitor immediately if they can't reach you
$300-1,200
average job ticket for plumbing or HVAC service
Kordial picks up every call while your crew is on jobs, answers questions about services, availability, and rough pricing ranges, and captures the lead. No service ticket walks because nobody could get to the phone.
Your Google reviews earn trust — accurate estimates, fair prices, licensed and insured, explains everything in plain English. Kordial reads those reviews and answers from that perspective when a skeptical caller is deciding who to call.
Callers who want to book get your scheduling link via SMS. Kordial doesn't dispatch your crew or generate binding quotes. It captures the lead and routes it to you.
Home service businesses operate in a constant tension between being busy and being available. When you're busy — which is when you want to be — you're unreachable. Calls come in during the day from customers who need an emergency furnace repair, a burst pipe assessment, or a quote for a water heater replacement. If nobody answers, they call the next company on the list, and the job goes to a competitor who happened to have someone free to pick up.
Kordial handles the administrative call volume that home service businesses lose every day to missed calls. It answers questions about the services you offer, typical turnaround times, pricing ranges you've published, emergency availability, and whether you're licensed and insured — all from your actual Google Business Profile and website. It captures the name, number, and service request of every caller, and sends your scheduling link to callers who are ready to book.
One captured HVAC job typically runs $300 to $1,200. One plumbing service call is often the start of an ongoing customer relationship — the annual inspection, the water softener, the next emergency. Kordial starts at $99 a month. Most home service businesses cover it with a single job they would have lost to voicemail.
“After one week, significantly better at capturing leads from new customers who call after hours. An absolute steal.”
“More accuracy, faster responses, 24/7 availability at a fraction of the cost. We fired our live answering service.”
“We were losing customers because calls were going to voicemail. Since using AI, callers stay engaged instead of going to competitors.”
It answers based on what you publish — pricing ranges for common services, whether you offer free estimates. It does not diagnose issues on-site or generate binding quotes.
Kordial captures the caller's name, number, and reason for calling, and sends your booking link via SMS. Scheduling stays in your system.
Kordial answers based on the services you list, including emergency availability if you've published it. For anything outside that, it takes a message and notes it for you.
Yes. The free plan gives you 20 minutes of calls. No credit card required.
Kordial makes sure that stops happening. Free forever plan. No credit card. Live in 60 seconds.
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