Home service businesses miss calls when they matter most — when techs are on jobs, under hoods, or finishing installations. Customers calling a plumber or HVAC company want one thing fast: a rough idea of availability and cost. If they don't get it, they call the next company on the list. Kordial picks up every call, answers common questions about services and turnaround, and captures every lead.
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23%
unanswered call rate in home service industries
85%
of unanswered callers never try again
62%
call a competitor immediately if they can't reach you
$300-1,200
average job ticket for plumbing or HVAC service
Kordial picks up every call, handles questions about services, availability, and pricing ranges, and captures the lead. No missed calls while your crew is working.
Home service customers have been burned before. Kordial reads your Google reviews — accurate estimates, fair prices, plain English — and answers from that perspective.
Callers who want to schedule a service get your booking link via SMS. Kordial doesn't dispatch your crew. It routes leads to you.
01
Kordial reads your Google Business Profile, your reviews, and your website. Takes about 60 seconds.
02
Forward your business line, or use a dedicated number. Kordial answers immediately, every time.
03
Callers who want to book a service get your link. Everyone else gets their question answered. You get a summary of every call.
“After one week, significantly better at capturing leads from new customers who call after hours. An absolute steal.”
“More accuracy, faster responses, 24/7 availability at a fraction of the cost. We fired our live answering service.”
“We were losing customers because calls were going to voicemail. Since using AI, callers stay engaged instead of going to competitors.”
A front-desk hire runs $30,000 to $45,000 a year. For a small home service operation, that's significant overhead just to field calls about whether you do furnace repairs. One captured $500 plumbing job that would have gone to a competitor pays for months of Kordial. Most businesses cover it in the first week.
View pricing →It answers based on what you publish — pricing ranges for common services, whether you offer free estimates. It does not diagnose issues on-site or generate binding quotes.
Kordial captures the caller's name, number, and reason for calling, and sends your booking link via SMS. Scheduling stays in your system.
Kordial answers based on the services you list, including emergency availability if you've published it. For anything outside that, it takes a message and notes it for you.
Yes. The free plan gives you 20 minutes of calls. No credit card required.
Kordial makes sure that stops happening. Free forever plan. No credit card. Live in 60 seconds.
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