AI Receptionist for Dentists
Never lose a new patient to voicemail
A new-patient call worth $300 in year-one revenue vanishes the moment they hit your voicemail greeting.
Kordial answers the calls your front desk can't get to. It handles new-patient questions about insurance, hours, and openings, captures the details, and hands your team a clean queue instead of a voicemail backlog.
Kordial does not provide clinical advice or diagnose dental conditions. It answers calls and captures details. Scheduling stays with your front desk.
$300 average year-one value of a new dental patient
Live
Talk to Marlowe
AI Receptionist
Talk to Marlowe
An AI receptionist for dental practices answers every call 24/7, captures the patient's name, phone number, insurance carrier, and reason for the call, and routes urgent or after-hours questions immediately. Kordial does not give clinical advice. It handles intake only. Paid plans start at $79 a month with a 14-day free trial and no credit card required.
30–35%
of inbound calls missed at the average independent dental practice
industry analysis, 2026
$100K–$150K
annual revenue lost to voicemail at the average practice
Reinhardt PNW, 2026
38%
of new-patient calls go unanswered during regular business hours
ADA Practice Transitions
75%
of voicemail callers never call back
industry studies
What goes missing
What happens when your phone goes to voicemail at 10:30 on a Tuesday
It's mid-morning. Your front desk is on the phone with a patient working through an insurance question. The next call rings through to voicemail. That caller was a new patient asking if you take Delta Dental and whether you have an opening for a cleaning this week. They didn't leave a message. They Googled the next dentist on the list. By 11am, that patient is booked at the practice three blocks over.
A new patient is worth $300 to $1,500 in year-one revenue, plus the lifetime value of a family that may stay for fifteen years. The cost of acquiring a new patient through any other channel runs higher than the receptionist who could have answered the phone.
Direct mail, paid search, and dental directory listings all cost real money to generate that ringing phone. When the call gets to voicemail, every dollar of that acquisition spend goes to the practice that picked up. Kordial closes the loop between marketing and the chair.
Traditional dental answering services run $200 to $400 a month and don't know your providers, your insurance list, or your scheduling rules. Kordial reads your website and reviews, knows your insurance carriers and hours, and starts at less than half that monthly cost.
ADA Practice Transitions: 38% of new-patient calls go unanswered during regular business hours. Reinhardt PNW analysis: independent practices lose $100K-$150K annually to voicemail. 75% of voicemail callers never call back. (ADA, Reinhardt PNW, dental industry analysis (2026))
How it works
01
Paste your practice name or website
Kordial reads your Google Business Profile, your reviews, and your website. It learns your providers, your insurance carriers, your hours, and how patients describe working with your practice. Takes about 60 seconds.
02
It answers every call
Forward your main line or use a dedicated number. Kordial picks up immediately, around the clock, and handles new-patient questions about insurance, hours, and openings the way your front desk would.
03
Your team gets a clean queue
Every call gets a summary: name, phone, new or existing patient, insurance carrier, reason for the call, urgency. Urgent calls get flagged immediately. Your team follows up with context, not a voicemail backlog at the end of the day.
What Kordial handles for a dental front desk
Use case
New-patient inquiries
A caller asks if you take Aetna and whether you have an opening for a cleaning this week. Kordial confirms the carriers you accept from your published intake info, captures the caller's name and phone, and texts your booking link. The lead is in your queue before they hang up.
Use case
Insurance and hours questions
Half of inbound dental calls are people asking which plans you accept and what your office hours are. Kordial answers from your published information so your front desk doesn't repeat the same script forty times a week. The calls that actually need a human go through.
Use case
After-hours and weekend calls
A patient calls Friday at 7pm with a chipped tooth. Kordial answers, captures the urgency, reads out your after-hours protocol, and flags the call for first thing Monday. Without Kordial, that call goes to voicemail and that patient finds an emergency dentist who picked up.
Use case
Existing-patient routing
An existing patient calls to reschedule. Kordial recognizes them as existing, captures the request, and queues it for your scheduler. No new-patient onboarding script. No held line. The call gets handled in the time it takes your team to read one Slack message.
The math on one missed new patient
A new dental patient is worth $300 to $1,500 in year-one revenue, depending on what they book. Multiply by typical retention and a single new patient is often worth $3,000 to $8,000 over five years, more if it's a family. Kordial pays for itself the first time it captures a call your front desk would have missed.
If Kordial captures one new-patient call your front desk would have missed, it has paid for itself for the year.
Kordial vs. a dental answering service
Monthly cost
From $79/mo
$200–$400/mo
Hours covered
24/7, every day
Business hours, limited after-hours
Knows your practice
Trained on your site, reviews, insurance list
Generic script, no practice knowledge
What gets captured
Name, phone, new/existing, insurance, reason, urgency
Name and callback number
Onboarding time
60 seconds
Days to weeks
After-hours pain calls
Flagged immediately, on-call protocol read
Message taken, returned next morning
Frequently asked questions
Will Kordial give clinical advice or diagnose a problem?
No. Kordial is a receptionist, not a dentist. It captures the caller's description of the problem, their insurance, and how soon they need to be seen. It doesn't diagnose, recommend treatment, or quote prices on procedures. Its job is to get you the right information so your team can make the call back with everything they need.
Will it know which insurance plans we accept?
Yes. Kordial reads your website and Google Business Profile before taking the first call. If your insurance carriers are published anywhere on your site, it knows them. You can also add carriers and notes directly in your dashboard.
What about an after-hours dental emergency?
Kordial captures the caller, the situation, and the urgency, and reads out the after-hours protocol you publish. For real emergencies it directs callers to call 911 or visit the nearest urgent care. You get an immediate notification so your on-call dentist can return the call.
How is this different from a traditional dental answering service?
A traditional service runs $200 to $400 a month, doesn't know your providers or insurance carriers, and reads from a generic script. Kordial is trained on your specific practice, costs less than half, captures structured intake details, and answers around the clock without an after-hours surcharge.
Can it integrate with our scheduling software?
Kordial captures the lead and texts your booking link so the patient can self-book in whatever scheduler you use (Dentrix, Eaglesoft, or a third-party tool). The call summary lands in your dashboard and your inbox. Direct write-back to scheduling software is on the roadmap.
The next new patient is calling. Is your front desk on another line?
Dental practices don't lose patients at the chair. They lose them at the phone, in the fifteen seconds between a ring and a voicemail prompt. Kordial answers those calls. Free to start. No credit card. Demo in 60 seconds, trained on your practice, ready for the next call whenever it comes.
Answer the next new-patient call→