AI Voice Agent
Most AIs read your website. This one read every review your customers left.
The difference between “We offer a full range of grooming services” and “That's a fade, yes. Alex has been doing them for seven years.”
That gap is exactly what it costs you when a caller is deciding whether to book. Generic AI reads what you wrote about yourself and stops there. Kordial reads what your customers wrote about you.
Call it yourself
Live Demo
Talk to Marcus
AI voice receptionist — powered by Kordial
Talk to Marcus
The number you're calling belongs to Marcus, the AI receptionist for The Sharp Edge barbershop in Austin. He was trained on their website and every Google review the shop has ever received.
14 days free · No credit card
Why it works
Trained on your reviews, not just your website
Your website describes your business the way you want it seen. Your reviews describe it the way people who've already paid you see it. Those are different documents, and one of them contains things you'd never think to put on a FAQ page.
Reviews name your barbers. They describe who's best at fades and who runs tight on walk-ins. They mention parking. They note that the wait is short on Tuesdays and long on Fridays. They repeat phrases like “came back the same week” and “my kid won't go anywhere else now.” That's the insider knowledge a new receptionist learns in their first month. Kordial gets it before taking the first call.
When a caller asks something the AI doesn't know yet, it flags the question. You answer it once in your dashboard. Every caller after that gets the right answer. The system compounds every week as new reviews come in and the rescrape runs.
What you get
Everything a receptionist should handle
How it answers
- ✓Answers in the voice of your business, using the words your customers use to describe you
- ✓Knows your specific staff by name, including who specializes in what, based on reviews that mention them
- ✓Handles services, pricing, hours, and availability without reading from a generic script
- ✓Flags questions it can't answer and routes them to you so you fill the gap once
What it captures
- ✓Every caller's name and number, captured even when they're just asking a question
- ✓The reason for the call, logged automatically after every conversation
- ✓Unanswered questions from callers, surfaced in your dashboard each week
- ✓A full transcript of every call, searchable and exportable, so nothing said on any call gets lost
How it sounds
- ✓Conversational tone, not a phone tree. It holds a real back-and-forth
- ✓Adapts to the caller's pace and question style
- ✓Responds in Spanish, French, or other languages if the caller leads in a different language
- ✓Transfers to your number or a staff member when a caller specifically asks to speak to someone
Real conversations
How Marcus handles a real call
The Sharp Edge, Austin TX. Representative of the kinds of calls Marcus handles every day.
After-hours service inquiry
Caller
“Hey, I'm thinking about coming in this week. What kind of cuts do you do there?”
Marcus
“We do fades, tapers, haircuts, beard work, hot towel shaves, and kids cuts. The fades are what a lot of people come specifically for.”
Caller
“Nice. Do you guys take walk-ins or do I need to book?”
Marcus
“Walk-ins are welcome most days. If you're coming on a Saturday, earlier is better since it fills up. Tuesday and Wednesday tend to be quieter if you have flexibility.”
Caller
“Good to know. One more thing, how much does a fade run?”
Marcus
“I want to make sure I give you the right number on that. Let me grab your number and have someone from the shop confirm the current pricing, or you can call back during business hours and they'll have it right in front of them.”
Caller
“That works. I'm at 512-555-0193.”
Marcus
“Got it. Someone will follow up with you. We're open Tuesday through Saturday, 9am to 7pm if you want to come in.”
After-hours FAQ
Caller
“Hi, I'm trying to find out what your hours are and whether you do walk-ins.”
Marcus
“We're open Tuesday through Saturday, 9am to 7pm. We're closed Sundays and Mondays. Walk-ins are welcome most days. Saturdays can get busy early, so earlier is usually better if you're coming without a booking.”
Caller
“Do you do kids cuts?”
Marcus
“Yeah, we do kids cuts. A few of our barbers have been cutting kids for years. If you want the same barber next time, just mention it when you come in and they'll note it.”
Caller
“And parking?”
Marcus
“There's free street parking on the block. Usually pretty easy to find during the week.”
Service question
Caller
“I've been going somewhere else for a while and I want to switch. Do you guys do skin fades?”
Marcus
“Yeah, skin fades are one of the things we're known for. What kind of look are you going for?”
Caller
“I want it pretty clean on the sides. Like a high skin fade with some length on top.”
Marcus
“We do that regularly. A few of our barbers specialize in that style specifically. If you want to come in, I'd recommend booking a little early in the week when they have more availability to take their time on it.”
Caller
“What does that usually run?”
Marcus
“Fades and beard work are priced on the shop's current menu. I'd rather have someone from the team confirm the exact number than quote you something off. Want me to grab your number so they can follow up?”
Works for any phone-dependent business
Built for businesses that can't answer while working
Plumbers
A burst pipe at 11pm doesn't wait. Your receptionist answers and captures the job while you're still asleep.
See the page →
Dental practices
Patients call to ask one question. If no one picks up, they book somewhere that did.
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Law offices
The first firm that sounds like it has its act together gets the call-back. Be that firm.
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Property management
Tenants don't wait for 9am. Emergency calls at midnight answered without a pager.
See the page →
Questions
Frequently asked
How long does it take to set up?+
About 60 seconds to demo. Paste your business name or website, and Kordial reads your Google reviews and website data in real time. You can talk to your AI receptionist in the browser before you're done with your coffee. Forwarding your real phone number takes a few minutes more once you're ready.
Does it know my specific services and prices, or just general info?+
It knows what's on your website and what your customers have described in their reviews. If a specific service or price isn't mentioned in either place, it won't make something up. It will tell the caller that's a question for the team and flag it in your dashboard so you can add the answer once.
Can it handle calls in other languages?+
Yes. If a caller leads in Spanish, the AI responds in Spanish and follows the caller's lead if they switch languages mid-call. Spanish, French, and Portuguese are supported out of the box. More languages are available on higher tiers.
What happens if it doesn't know an answer?+
It tells the caller honestly that it's not sure about that one and that someone from the team will get back to them. It doesn't guess. It flags the question in your dashboard and sends you the caller's contact information so you can follow up.
Does it work with my existing phone number?+
Yes. You can forward your existing number to Kordial, or we provide a dedicated number if you prefer to keep lines separate. No new hardware. No SIP phones. Works from your current setup.
How is this different from a chatbot?+
A chatbot lives on a website and waits for someone to type. Kordial answers your phone. The conversation is a real voice call, two-way, back-and-forth, not a fill-in-the-blank form. The AI is trained on your specific business, not a generic script. And when the call ends, you get a full transcript and a summary of what was said.
Hear what it sounds like on your own business.
Demo takes 60 seconds. Paste your name or URL and talk to your AI receptionist right in the browser, trained on your reviews.
14 days free · No credit card · Demo in 60 seconds